What size space do I need?

All units have 10ft or higher ceiling heights (sizes will vary from space to space).  Most furniture like wall units and hutches are only 7 feet and if boxes are packed correctly (full)  they can generally be stacked to a maximum of 5-6 feet.

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Are you offering any Move-in Specials?

Yes, check our Web Page for monthly specials - Discounts could include Military, Senior, Student, 6 month advance payment discount - check it out!

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Will I have a Deposit and if so is it Refundable?

Yes, we do have a deposit of $50.00 and it is refundable with a 14 day written notice (and no damage to unit). Your deposit can be used to pay for rent due, if you are using your space for the first couple of days of the month. So you will not have to pay a full month’s rent when you’re only going to be using it for a couple of days. We will pro-rate your rent moving in and out. Tip : Some other storage companies don't charge a deposit, but if you vacate during the month, they keep the balance of your storage rent for that month.

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Is there a set-up fee?

Yes, $10.00(one-time non-refundable) this is standard, but could be higher.

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What are the gate hours?

7 days a week from 7 am. to 9 pm. We can also adjust the gate access on move-in days to help you get moved in.

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What are your office hours?

Monday -Friday 9am to 5pm

Saturday - Sunday 9am to 4pm

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What if I can't get into the office during regular hours?

Since our managers live on site, you would need to set an appointment with them for after hour rentals.

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Do you have an automatic payment plan?

Yes, we do - We call it "guarantee no late fees". Payments are made on the 4th of each month (dates can vary) on your credit or debit card, at no extra cost. We can even email you a receipt.   Tip : You can even pay by credit card at the gate entrance if you don't want to do it automatically.

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Do I have to bring my own lock or do you furnish them?

You will need to furnish your own lock. We do have locks and all your moving box needs in our store for your convenience at a very reasonable price.

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How much notice to Vacate?

We require a 14 day notice in writing - mail, email, fax or form at our store. When you are finished we request that our unit be broom clean and please stop by store to let us know that you have completed your move, so we can process your move out to get your refund to you as soon as possible.

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How do I change my address with you?

Due to the change of address becoming a part of your lease agreement and it is a legal contract, we need to have change of addresses in writing only..

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Can I get a larger size or smaller size if my storage needs change?

Certainly, we will try and locate the closest size that will fit your new needs to your vacating unit. We can give you a couple of days to make the change of units and all deposits and monies will be transferred to your new unit (no vacate notice needed). We have dollies in our store for your moving convenience

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